Nondiscrimination and Language Assistance
Great Lakes Urology, Great Lakes Oncology, and Great Lakes Pediatric Urology
Last updated: September 3, 2026
Notice of nondiscrimination
Great Lakes Urology, Great Lakes Oncology, and Great Lakes Pediatric Urology comply with applicable federal civil rights laws and do not exclude people, deny benefits, or otherwise discriminate in covered health programs or activities on the basis of race, color, national origin, sex, age, or disability.
Free communication assistance
When required, we provide appropriate auxiliary aids and services free of charge to people with disabilities to communicate effectively with us. These may include qualified sign-language interpreters and information in accessible formats.
When required, we also provide language assistance services free of charge to people whose primary language is not English, including qualified interpreters and translated information.
To request assistance, contact:
Voyce Interpretation Services
(716)-309-5962
File a grievance
If you believe we failed to provide these services or discriminated in another way, you may file a grievance in person or by mail, fax, or email using the coordinator contact information above. Assistance filing a grievance is available upon request.
File a federal civil-rights complaint
You may also file a civil-rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through its complaint portal or by mail or telephone using current contact information published by HHS.
Notice of availability
Language assistance services and appropriate auxiliary aids and services are available free of charge when needed.
Translated notices
The notice of availability must be displayed in English and, for covered entities, in at least the 15 languages most commonly spoken by individuals with limited English proficiency in the relevant state or states.